7u7775 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 7u7775 collects, how we use it, who we share it with, and how we keep it safe for every player in Bangladesh.
📋 Introduction
This Privacy Policy (the "Policy") describes how 7u7775 (the "Company", "we", "us", or "our"), operator of the website 7u7775.pro (the "Platform"), collects, processes, stores, and protects the personal data of individuals who visit or use the Platform ("Users", "Players", or "you").
We are committed to handling your personal information with transparency, integrity, and care. This Policy is designed to help you understand what data we collect from you, the legal basis on which we process it, how long we retain it, and what rights you have in relation to it. By using the 7u7775 Platform — including registering an account, making a deposit, or simply browsing the site — you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside the 7u7775 Terms and Conditions, which govern your use of the Platform as a whole. Both documents together form the full agreement between you and 7u7775 regarding your account and your data.
📂 Data We Collect
7u7775 collects personal data in several ways — directly from you when you register or transact, automatically through your use of the Platform, and in limited cases from trusted third-party verification partners. The categories of data we collect are described below.
- Full legal name as it appears on your government-issued ID
- Date of birth (to verify you are 21 years of age or older)
- Email address and account username
- Mobile phone number for account security and notifications
- Residential address including city, district, and postcode
- National ID, passport, or other government-issued document number where required for identity verification
- Payment method identifiers — bKash account number, Nagad number, Rocket number, Upay number, bank account details, or card details (last four digits only; full card numbers are never stored)
- Transaction history — deposit amounts, withdrawal requests, bonus credits, and game wager records
- Bank name (e.g., Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) where a direct bank transfer is used
- IP address and approximate geolocation (country and city level)
- Device type, operating system, and browser version
- Pages visited, time spent on each page, and navigation paths
- Session start and end times in Bangladesh Standard Time (BST, UTC+6)
- Referring URL — the page or link that directed you to 7u7775
- Game logs — game sessions started, rounds played, bets placed, and outcomes
- Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled.
- Functional cookies: Store your language preferences, last-visited game, and notification settings.
- Analytics cookies: Help us understand how players navigate the Platform so we can improve the user experience. Data is aggregated and anonymised wherever possible.
- Copies of government-issued photo ID (National ID card, passport, or driving licence)
- Proof of address documents such as a utility bill, bank statement, or official letter dated within the last three months
- Proof of payment method — for example, a screenshot of your bKash or Nagad account screen showing your registered number
- Source of funds declaration where a player's deposit volumes trigger enhanced due diligence thresholds
- Your name and email address as provided in the message
- The content of your message and any attachments submitted
- Support ticket identifiers and resolution history
- Feedback or survey responses you choose to submit voluntarily
⚙️ How We Use Your Data
7u7775 processes your personal data for clearly defined purposes, each supported by a legitimate legal basis. We do not process your data for any purpose that is incompatible with those stated below:
- Account management: To create, maintain, and administer your 7u7775 player account, including verifying your identity and age.
- Service delivery: To process your deposits and withdrawals, credit bonuses, settle bets, and provide access to games and live casino services.
- Security and fraud prevention: To monitor for suspicious activity, unauthorised access attempts, bonus abuse, money laundering, and other prohibited conduct. This includes automated screening and manual review by our compliance team.
- Legal and regulatory compliance: To fulfil our obligations under applicable laws, including anti-money laundering (AML) requirements, age verification obligations, and record-keeping duties.
- Customer support: To respond to your queries, resolve disputes, investigate complaints, and provide technical assistance.
- Platform improvement: To analyse usage data and player behaviour in aggregate form to improve the performance, design, and game selection of the 7u7775 Platform.
- Responsible gaming: To identify patterns of play that may indicate problem gambling, apply account restrictions where appropriate, and comply with self-exclusion requests promptly.
- Marketing communications: Where you have opted in, to send you information about promotions, seasonal offers (such as Eid, Pohela Boishakh, or BPL tournament specials), and new game releases. You may withdraw your marketing consent at any time by contacting [email protected].
🤝 Who We Share Your Data With
7u7775 shares your personal data only where necessary to deliver our services or to comply with legal obligations. We do not share data with third parties for their own marketing purposes. The categories of recipients who may receive your data are as follows:
All third-party service providers engaged by 7u7775 are contractually bound to process personal data only for the specific purposes for which it was shared, to implement appropriate security measures, and to delete or return data once the relevant engagement concludes. 7u7775 maintains a current register of third-party data processors and reviews these relationships periodically to ensure ongoing compliance.
Where data is transferred to or accessed by entities outside Bangladesh, 7u7775 ensures that equivalent data protection safeguards are in place, including contractual data protection clauses and security assessments of the receiving entity's practices.
🗂️ Data Retention
7u7775 retains your personal data for as long as your account remains active and for a period thereafter as required by our legal, regulatory, and operational obligations. The following retention periods apply as a general guide:
- Account and registration data: Retained for the lifetime of your account plus a minimum of 5 years after account closure, in accordance with anti-money laundering record-keeping requirements.
- Financial and transaction records: Retained for a minimum of 5 years from the date of the transaction.
- KYC and identity verification documents: Retained for a minimum of 5 years after the end of the business relationship.
- Customer support communications: Retained for a minimum of 2 years from the date of the communication.
- Technical and usage logs: Retained for up to 13 months from the date of collection, after which they are anonymised or deleted.
- Marketing consent records: Retained for as long as the consent remains active, plus 3 years after withdrawal of consent.
Once the applicable retention period has expired and no legal obligation requires continued retention, 7u7775 will securely delete or anonymise your personal data. Anonymised data (which can no longer be linked to you personally) may be retained indefinitely for analytical and business intelligence purposes.
✅ Your Data Rights
As a 7u7775 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days of receiving a valid request.
🔒 How We Protect Your Data
7u7775 implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal information against unauthorised access, disclosure, alteration, and destruction.
Key security measures in place at 7u7775 include:
- 256-bit SSL/TLS encryption on all data transmitted between your browser or mobile device and our servers
- Encrypted storage for sensitive personal and financial data at rest, using industry-standard AES-256 encryption
- Two-factor authentication (2FA) available to all account holders for an additional layer of login security
- Role-based access controls ensuring that only authorised personnel can access personally identifiable information, limited strictly to their operational need
- Regular penetration testing and security audits conducted by independent cybersecurity specialists
- Automated fraud detection systems that monitor transaction patterns and flag anomalous activity in real time
- Incident response procedures to contain, investigate, and remediate any security breach promptly, and to notify affected players where required
While 7u7775 takes all reasonable steps to protect your data, no transmission of data over the internet or electronic storage system is entirely immune to risk. You play an important role in keeping your account secure — please use a strong, unique password for your 7u7775 account and never share your login credentials with anyone.
🔞 Minors & Age Restriction
The 7u7775 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not use the 7u7775 Platform, create an account, or submit any personal information to us.
If 7u7775 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us at [email protected] so that we can investigate and act promptly.
Parents and guardians of minors in Bangladesh are encouraged to use device-level parental control tools to restrict access to online gambling platforms. 7u7775 supports the use of third-party parental filtering software to help prevent underage access.
🔄 Changes to This Privacy Policy
7u7775 reserves the right to update or amend this Privacy Policy at any time. When a material change is made, we will post the revised Policy on this page with an updated "Last Updated" date and, where the change is significant, notify registered players by email using the address associated with their account.
We encourage you to review this Privacy Policy periodically to stay informed about how 7u7775 handles your personal information. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.
If you disagree with any changes made to this Privacy Policy and no longer wish to use the 7u7775 Platform, you may request account closure by contacting our support team. Upon account closure, your data will be handled in accordance with the retention periods described in the Data Retention section above.
📬 Privacy Questions & Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7u7775 processes your personal data, please contact our Data Protection team. We are available 24 hours a day, 7 days a week, including all Bangladeshi public holidays.
You can reach us by email at [email protected] — please note this address is displayed as plain text and is not a clickable link. When contacting us about a data privacy matter, please include your registered username and a clear description of your request so we can assist you as efficiently as possible. We aim to acknowledge all privacy-related requests within 24 hours and to provide a full response within 30 days.